Must understand and be able to abide by Company and departmental policies and procedures. Knowledge Required: Must have knowledge of Casino gaming rules and operations be able to monitor, and communicate professionally with employees of all levels have general knowledge in gaming regulations, marketing, and customer service. Work Experience Required: At least 5 years’ experience in casino gaming operations.Įducation: College degree in Management or equivalent combination of education and work experience. They are not to be construed as a complete list of the many duties normally to be performed under a position title or those to be assigned and performed temporarily outside of an employee’s normal line of work. The duties listed are not set forth for the purposes of limiting the assignment of work.

Responsible for all other work-related duties assigned by Casino Management.

Must have knowledge of and comply with BSA/AML policies and procedures.

Maintains communication with the Shift Manager and other floor personnel about suspicious or unusual activity.

Reports any “out of the ordinary situations or problems” involving customers or employees to the Shift Manager and makes recommendations regarding solutions.

Monitors floor staff’s performance in responding to customers’ needs to ensure alignment with established policies and procedures.

Maintains integrity of all Casino Games consistent with Company policies and procedures.

Provides recommendation in the issuance of comps and guest complaint resolution.Ensures that games are running smoothly in assigned gaming areas and assists in resolving gaming disputes.As assigned by Shift Manager, oversees daily gaming operations for all casino games, including but not limited to starting, combining, and breaking games.Provide excellent guest service to both internal and external guests.

Established in 1983, the casino values its staff of over 2,500 employees and is proud to be known as “Where the World Comes to Play.” Commerce Casino offers a comprehensive benefits package to include medical, dental, vision, life, flexible spending accounts, 401(k), vacation time, and much more! 6131 Telegraph Rd, Commerce, CA 90040, USA Req #2385Ĭommerce Casino is the world’s largest card casino offering more than 200 tables.

Commerce casino job